You must have robust data protection and system security in place, including software that only allows approved apps to be used on your network.
From your IT partner, you need an appropriate blend of reactive and proactive support.
Reactive support is critical in situations where a ransomware attack is successful. It means you have experts on hand immediately, to minimise the impact and get your business up and running again as quickly as they can.
But long-term, proper proactive support is vital. This means you have someone working away in the background, keeping your systems safe and 100% updated. They’re looking out for problems on the horizon, and spotting anything out of the ordinary. This also means you’ll have less disruption from issues, as the majority can be resolved before they impact you or your team.
In the case of a suspected ransomware attack, a proactive IT partner will already have a protection and recovery strategy that they can trigger immediately.